The Service Name property identifies an entry in the services file that completes the definition of the communications link that Operations Sentinel uses to connect to the managed system. The Service Name property value defaults to spo_ping.
To change the service name
Under the Managed Objects node in the navigation pane, click SAIL Systems.
In the display pane, click the desired systems.
In the details pane, change the Service Name property as appropriate.
Save your changes.