To ensure that failed reports store their recovery information, set the Extended Report Recovery option to True in the Runtime Behavior section of the segment build and deployment configuration properties.
If a report using extended recovery terminates unexpectedly, the Report Session Manager attempts to restart the report until it either finishes successfully or the recovery information is deleted.
When recovering reports that use extended report recovery:
Use the administration command :REP [RECOVER] from a Presentation Client workstation to list reports with recovery information.
Use the administration commands :DEL or :TER DISCARD to remove recovery information.
Note: The command :TER NO.RECOVERY removes recovery information if extended report recovery is not enabled (even if the report is not running).