Known errors and resolutions

Following are the known errors found in the system log related to message queuing.

  1. “Queue "DIRECT=OS:.\private$\<Queue Name>" could not be opened

    Description: An invalid parameter was passed to a function.

    Resolution:

    1. Create a private queue in Message Queuing under Services and Applications in Computer Management.

    2. Using the Windows Runtime AdminTool, specify

      “DIRECT=OS:.\private$\<Queue Name>” in the RATL box in the MSMQ Name group box for the AB Suite application view.

    3. Run the RATLQUEUE

  2. “Queue "DIRECT=OS:.\private$\<Queue Name>" could not be opened

    Description: Access is denied.

    Resolution: Grant permissions to the AB Suite users who need access to the queue.

  3. “Queue “DIRECT=OS:.\private$\<Queue Name>“ could not be opened

    Description: There is a sharing violation. The queue is already open for exclusive retrieval.

    Resolution: Ensure that only one instance of the queue is running at any point in time.