Unable to Download a Dump File

Symptoms

Unable to download a dump file from the Fabric Manager.

Cause

Fabric Manager is down and not allowing you to download dump files.

Solutions

  1. Log on to the Fabric Management Platform as root user using PuTTY.

  2. Use the following command to go to the dump files folder:

    /usr/local/ffm/tomcat/webapps/ROOT/attachments/

  3. Use the ls command to list the dump files.

    The list of dump files appears.

  4. Use one of the following methods to copy the dump files to your system:

    • Use the scp command:

      scp <SOURCE DIR/FILE> <DESTINATION DIR/FILE>

    • Use utilities such as FileZilla to copy the files between the Fabric Management Platform and your system. For more information on using third party secure file transfer clients/software, see Appendix C, Transferring Files Between Linux and Windows.