You can perform different actions on the event itself, such as Accept, Close and so on. Based on the action performed on an event, the operation status is assigned to the event. The various operation status that are displayed for an event are described below:
OPEN: This status is assigned to an event immediately after it is generated. This is the default status.
ACCEPTED: User assigns this status to an OPEN event indicating that corrective action is being taken. It is recommended to accept events when they occur.
CLOSED: User assigns this status to an OPEN or ACCEPTED event after taking corrective actions.
SACK (Successful Acknowledgement): The Unisys Service Center assigns this status to a Call Home event and processes the request after validating the information sent.
A SACK on a periodic test packet or Communication Test packet implies that the Unisys front-end servers acknowledge receiving the packet, but no validation of the content of the packet has taken place.
NACK (Non-Successful Acknowledgement): The Unisys Service Center assigns this status to a Call Home event if the Unisys Service Center recognizes the information sent as invalid.
SEND: FAILED: The fabric assigns this status to a Call Home event if the fabric is unable to send the information to the Unisys Service Center.
SEND: IN-PROGRESS: The fabric assigns this status to a Call Home event when the fabric begins sending the event to the Unisys Service Center.
Notes:
You can perform an action on an individual event or on multiple events.
Actions that you can perform on events depend on their application type and operation status.
Actions on multiple events can be performed only if the Application Type and Operation Status of the selected events are the same. For example, you can perform a CLOSE operation on five AUDIT events all with the operation status 'OPEN'.
Availability of event actions is dependent on your Fabric Manager role.