You need to configure the Call Home feature so that the Fabric Manager can send the Call Home events to the Unisys Support Center.
Prerequisites
Port number 443 (HTTPS protocol) should be opened in the firewall so that it allows communication with the IP address 129.225.192.40. This is the IP address to connect to “host callhome.unisys.com”.
You must have field engineer or administrator privileges.
It is recommended to back up the current configuration settings before editing.
No partition image is commissioned on any of the platforms.
To configure the Call Home application
On the Fabric Manager user interface, click Advanced Settings.
Select the Customer & Call Home Info. tab, and then click Edit.
The Edit Customer & Connection Information screen appears.
In the Customer Info. tab, type the customer details.
Click Next.
In the Connection Settings tab, type the following values:
Host Name: callhome.unisys.com
Note: Do not use other values.
Host Port: 443
Note: Do not use other values.
Number of Retries: 3
Seconds Between Retries: 15
For the connection type, select one of the following:
LAN (with Proxy): Specify the IP address, port, user code, and password of the proxy server.
LAN (without Proxy): The default selection.
Modem: Specify the modem type, location, and phone number.
Email: Specify the customer email id in the Customer Info. tab.
Click Submit to save the updated information.