The Fabric Manager events can be scheduled to be sent to the Unisys Support Center.
To setup the Call Home schedule,
On the Fabric Manager user interface, click Advanced Settings.
Select the Customer & Call Home Info. tab.
Click Schedule Settings.
The Call Home Schedule Settings pop-up appears.
Select Enable to schedule the Call Home events.
Scheduling options appear. Select either of the following:
Select Send Immediately if you want to send the events the moment they occur.
Select Setup Schedule to send the events in a defined schedule.
The Days and Time details appear.
Select the Day(s) and the time period during which you want to send the events.
Note: The schedule period should be a minimum of one day.
Click Ok.
This schedules the events to be sent to the Unisys Support Center.
Notes:
If events occur outside the schedule period, the support center receives them as a batch once the schedule is active.
If you want to reset the Start time of a schedule to an elapsed time, do any of the following:
To send events that occurred during the elapsed time immediately, select Send Immediately and then select Setup Schedule to set up the Start and End time for the schedule.
To send events that occurred during the elapsed time when the schedule is next active, select Setup Schedule and set up the Start and End time for the schedule.
For example, let us assume that there is a schedule set up for Monday – Saturday from 10:00 to 18:00 hours. However, on Monday at 9:00 hours, you decide to reset the schedule from 08:00 to 18:00 hours. In this scenario, you can reset the schedule by performing one of the following actions:
Send the events that occurred during Monday 08:00 to 09:00 by selecting Send Immediately and then reset the schedule.
Reset the schedule and send events when the schedule is active the next time, that is Tuesday 08:00.
If the start time and end time are the same, then the Fabric Manager considers it as a 24 hour schedule. For example, if you have selected Days as Monday, and both the Start and End timings are set at 00:00 hours, then the Fabric Manager considers the Call Home schedule as 00:00 hours to 24:00 hours for the selected day.
If the start time is greater than the end time, then the Fabric Manager considers the end time for the next day. For example, if you have chosen only Monday, and the start and end timings are set at 18:00 and 03:00 hours respectively, then the Fabric Manager considers the Call Home schedule end time as Tuesday 03:00 hours.