Unlocking a User

You can unlock the user account which is locked due to exceeding the permitted number of failed login attempts.

To unlock a user account, perform the following:

  1. Navigate to the /usr/local/ffm/scripts/ldap folder and copy the unlock-user.ldif file to the /home/administrator folder. It is recommended that you retain the same name.

  2. Open the file using an editor such as vi,, and in the following line, replace “<userid>” with the login ID of the user whose account needs to be unlocked:

    dn: uid=<userid>,ou=users,dc=unisys,dc=com

  3. Login to the Fabric Management Platform (FMP) and open a new terminal session. If you are connecting remotely, use a tool such as PuTTY or the remote desktop function of the FMP and execute the following command:

    ldapmodify -D "cn=root,dc=unisys,dc=com" -W -f /home/administrator/unlock-user.ldif

  4. Type the password. The default password is ‘LDAPAdmin@1’.