During operation of a data center, certain events occur among the systems being managed that could require human attention. To communicate information about these events to the operations staff, Operations Sentinel uses alert event reports. To make sure the operations staff is aware of alert events, you can define an alert policy. An alert policy is a mechanism that enables your data center to
Receive additional notification of an alert event regardless of its source
Facilitate automatic handling of an alert
If this is your first time administering alert policies, it is suggested you complete the following prerequisites:
Read Section 9 of the Operations Sentinel Administration and Configuration Guide to familiarize yourself with alert event reports. Pay close attention to alert duplication, escalation, and deescalation if you are not already familiar with these concepts.
Read the remaining overview topics in the Configuring Alert Policies Getting Started section in this Help document.
Understand how to use Operations Sentinel Console. This includes
Understanding how to navigate through the components of an alert policy using the navigation pane and display pane.
Defining an alert policy using the details pane.
Once you have a good conceptual understanding of alert policies, use Steps to Create an Alert Policy in this Help document to guide you through the creation of an alert policy.